Complaints Procedures

There a number of options that you have when you need to make a complaint about the university.

First, you should consider speaking to your student representatives- that’s either your class rep or school representative. UWS students can seek advice in SAUWS and GU students can contact the GUSRC advice team.  GU students can also contact Becky, the School of Interdisciplinary students school representative at

If you’d like to complain directly to the university, below are the universities complaints procedures.
UWS Complaints Procedures for Students or download the University Complaints Handling Procedure
University of Glasgow Complaint Procedures or download the latest changes here
UHI Complaints Process is outlined here


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